NewInstagram DMs are open to every account

The AI assistant for WhatsApp and Instagram.

Whappy writes the messages for you: it answers every contact in seconds, asks your questions and books into your calendar. Step in whenever you want.

Two channels

Whappy writes to your customers on WhatsApp and Instagram.

Marta T.
  • Turns reactions and DMs into customers: a 🔥 on a story gets a reply in seconds.
  • Asks your questions, one at a time, in the language of whoever writes.
  • Books from the DM into the same calendar as WhatsApp.
Instagram
What it does

The assistant answers, asks the right questions, books and follows up.

It answers from what you taught it, in the customer's language.

  • Your website, your PDFs and the answers you type in
  • Voice notes understood, every language answered
  • When it does not know, it says so and hands over to you

Inbox

Hana K.12:40
Do you ship to Austria?2
Luca M.12:12
Is there parking nearby?
Giulia S.Yesterday
Booked · Thu 17:30
Hana K. @hana.k
AIStop AI
Key informationCountry AustriaInterest ShippingReturns Asked
Today
Hi, do you ship to Austria? And how long does it take?
Yes, we ship to Austria. Orders leave the same day and arrive in two to three working days. Shipping is free over €80.Assistant · from your knowledge page
Great, and can I return it?
Within 30 days, free. I can send the link when you are ready.Assistant
Your control

You decide what it writes, and step in whenever you want.

Rehearse BEFORE GO-LIVE
Test customer: Marco, 34, wants a studio flat, budget unclear, writes in short messages.
Hi Marco, thanks for writing. Are you looking to rent or to buy?
rent. cheap
Got it. What's the most you'd want to spend a month?
Take over ANY CHAT
Chiara M. · WhatsAppAI
Can my husband come on Saturday too?
Of course, Chiara. I'll be there myself, see you both at 11.

Hand it back whenever you want. It picks up with the full history.

Improve THIS WEEK
MOST SKIPPED QUESTION
Do you need financing assistance?
Will you be buying with a mortgage? We can put you in touch with a broker.
Rehearse on invented customersStop AI, you replyIt suggests better wordingYou can read every message
Integrations

It integrates with your systems.

Your industry

See how it works in your industry.

Customers

What customers say.

“Contacts come in from gyms all over Italy and Whappy talks with every one of them. Our personal trainers and nutritionists do their job, and when they take over they already know who they are dealing with.”
Alessio C.BCN Nutrition

Try it on your phone, or talk to us.

30 seconds · on WhatsApp

Get the demo on your phone.

Type your number. The assistant writes to you on WhatsApp as if you were a customer of your own business.

We use your number only to send this demo. No marketing without your yes.
20 minutes · with a person

Talk to someone from the team.

A short call with a real person. We look at your business together, answer your questions and write the first questions for your assistant with you, live.

  • Your business type, your channels, your calendar
  • Honest answers, including what it cannot do yet
  • Leave with the assistant set up, or with nothing to pay
Book a callPick a slot that suits you. English, Italian or Spanish.
Before the demo

The questions we get most.

Other questions? Talk to us
Does it sound like a bot?

It writes in your words, remembers what each person said, answers in their language and understands voice notes. There are no menus and no “press 1”. When it does not know something it says so and hands the chat to you. You write how it introduces itself, and we recommend saying it is an AI assistant for your business: disclosure is expected under EU rules.

Do I need a new WhatsApp number?

No. It works on your existing WhatsApp Business number, and your team keeps using the WhatsApp Business app on the same phone.

What happens when it cannot answer?

It tells the customer it will check and hands the chat to you, with the full history. You reply yourself, then hand it back whenever you want.

Can it reply to Instagram comments?

Not yet. Instagram DMs are open to every account. Comment replies are coming soon: they are in a pilot and will be announced when they are available to everyone.

Is it GDPR compliant?

Yes. Your data stays in the EU, every customer can opt out in the chat, and you own your number, your account and your conversations.